To help attendees get the most out of the educational agenda at the 2018 Retail Innovation Conference (RIC), sessions have been divided into six retail-focused tracks. Breakout sessions on Monday, May 1 and Tuesday, May 2 will feature presentations aligned with the following topic areas:
- Digital Strategies;
- Marketing/Customer Engagement;
- Retail Innovations;
- Customer Experience;
- Omnichannel Commerce; and
- Operations
Breakout session leaders will include high-level retail executives sharing their real-world experiences, including:
- Overstock.com VP of Marketing and Customer Acquisition Nariman Noursalehi on the Best Ways To Motivate Today’s Shoppers (Marketing/Customer Engagement track);
- Lovesac Marketing Manager Mike Majlak on Mobile, Visual, Social (Omnichannel Commerce Strategies track);
- BJ’s Wholesale Club SVP and Chief Digital Officer Rafeh Masood (Digital Strategies track);
- The Source President Charles Brown on Supply Chain/Omnichannel Challenges (Operations track);
- Rockets of Awesome Founder Rachel Blumenthal (Retail Innovation track); and
- Barneys New York Director of Store Operations Danielle Di Maiolo Rendini and Sugarfina Co-Founder Rosie O’Neill on improving CX (Customer Experience track).
For more information visit the RIC18 site and choose “Agenda.”
