Retail Innovation Blog

Latest Posts

  • Come For RIC18, Stay For NYC

    With the Retail Innovation Conference approaching, there is a lot to be excited about: keynotes with leaders from Walmart, BJ’s Wholesale Club, Dunkin’ Brands and West Elm; the guided NYC Store Tours; numerous networking opportunities; and a total of more than 35 sessions featuring retail innovators and disruptors. Be sure to save your seat and register to attend #RIC18 today (you can check out the full agenda here).    But the excitement doesn’t end at the conference. Located in New York […]

  • Podcast: Preparing For Gen Z & Cultivating Loyalty With Shoppers

    In anticipation of his upcoming keynote at the Retail Innovation Conference, award-winning shopper behavioralist Ken Hughes sat down with Retail TouchPoints Editor-In-Chief Debbie Hauss to discuss how retailers can prepare for the new generation of shoppers. In the podcast, Ken touches on:  The differences in preferences between Gen Z shoppers and the generations before them; The value of millennials in the workforce; Retail brands that are successfully adapting to the shift in the […]

  • Deloitte Study: ‘Balanced’ Retailers Being Squeezed Between ‘Price’ And ‘Premier’ Brands

    Photo: RIC speaker Kasey Lobaugh, Chief Innovation Officer, Retail & Distribution at Deloitte By Bryan Wassel, Associate Editor There is a significant split in the retail industry, but it’s not the one between online and offline retailers. It’s not even the one between Amazon and Everyone Else. According to The Great Retail Bifurcation report from […]

  • Agenda Update: RIC18 Features 6 Focused Retail Tracks

    To help attendees get the most out of the educational agenda at the 2018 Retail Innovation Conference (RIC), sessions have been divided into six retail-focused tracks. Breakout sessions on Monday, May 1 and Tuesday, May 2 will feature presentations aligned with the following topic areas: Digital Strategies; Marketing/Customer Engagement; Retail Innovations; Customer Experience; Omnichannel Commerce; […]

  • Macy’s Tries Out Pop-Up Marketplaces In 10 Stores

    Department stores have long played host to store-within-a-store setups, but Macy’s is taking the concept further with its embrace of a non-traditional format — in-store pop-up shops. The department store is opening up 10 pop-up stores across the U.S. called “The Market @ Macy’s,” according to a report from CNBC. The pop-ups are part of a marketplace concept […]

  • Exclusive Q&A: How Is Gearing Up To Be The ‘Go To’ Gifting Solution aims to be the “easiest go-to solution for all gifting needs” across its many brands, which include Harry & David, The Popcorn Factory, and Simply Chocolate. It’s a high-stakes goal, but the 41-year-old brand is gearing up by enhancing its web site; deepening its work with new platforms such as Google Assistant; and […]

  • Q&A With Michael Moore: Applying Grocery Experience To Wireless Retailing

    As Chief Experience Officer at Victra, the largest authorized Verizon retailer in the U.S., Michael Moore has a broad range of responsibilities, including: New e-Commerce efforts to help drive “clicks to bricks”; Standardizing merchandising and supply chain management for the 1,150 Victra stores, which can differ significantly in store design and assortment; Store manager training […]

  • RIC18 Early Bird Registration Is Open

    The 2018 Retail Innovation Conference (RIC18), set for May 1-2 in New York City, is offering a limited-time discount of up to $400 for retailer attendees who book early. Don’t miss the key elements that make this event a must-attend for retail executives each year: Compelling Speakers: The initial speaker lineup for RIC18 features executives […]

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