• Get ready to drive change across channels and customer touch points.

    Disruptive brands and innovative thinkers are raising the bar for all retail companies. Hear from these leaders, swap success stories, and get inspired to implement change at #RIC17!

  • How RIC Delivers ROI

    • Actionable Takeaways From Industry Disruptors:
      Get new tips, best practices and ideas that you can take back to your team and immediately act on.
    • Business Insights From Top Analysts:
      Find out how to build and sustain a profitable brand in today’s digitally competitive environment.
    • Hands-On Workshops:
      Hear the new secrets of success from inspirational entrepreneurs and longtime retail practitioners.
    • Strategy-Focused Panels:
      Dive into the latest tech trends and business models with these topical discussions.
    • Intimate Networking Opportunities:
      Have frank discussions with your fellow attendees and speakers during lunchtime roundtables, munch-and-learn snack breaks, cocktail receptions, dinners in amazing NYC venues, 1:1 inspiration sessions, case study breakouts, and more!
  • What makes RIC unique?

    • Speakers You Can Speak To:
      Meet & talk with experts in a relaxed, cooperative environment
    • Open, Collegial Environment:
      RIC offers an unmatched dynamic of sharing ideas and inspiration
    • Pick Your Peers’ Brains:
      Have, intimate conversations with top-level retail executives, analysts and other industry experts
    • Retail Innovator Awards:
      These individuals are breaking the industry mold and succeeding with disruptive ideas
    • Foodie Frenzy:
      Enjoy daily breakfast, lunch and cocktail receptions are catered by celebrity chef Tom Colicchio’s Riverpark Restaurant
    • A View To Die For:
      Get in a New York state of mind by basking in the amazing Manhattan cityscape that surrounds Apella, our breathtakingly modern event space
    (VIEW ALL):


  • The Retail Innovator Awards program is designed to honor individual executives in the retail industry who are focused on driving change through innovation.

    2016’s winners included Jerry Hum from Touch of Modern, Gihad Jawhar from Lowe’s, Kevin Lavelle from Mizzen+Main, and many more! They shared their success stories and videos showcasing their innovation strategies in action.

    Learn More

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  • RetailROI

  • Help Retail TouchPoints give back to RetailROI by attending #RIC17! You might walk away with one of the handfuls of prizes we will have available in our Innovator Award Showcase! Get a headstart by donating today»


  • Sign up for updates and we’ll let you know of any additions or changes to the conference agenda & details.